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E-ZPass

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The Henrietta Town Clerk’s Office is selling E-ZPass On-the-Go!  That means you’ll be able to purchase an E-ZPass tag here at Town Hall for $25 (Cash Payments ONLY!).  Once you register the tag either online at www.e-zpassny.com/register or by calling 1-800-697-1554, $25 will be credited to your account and the tag will be available to use within 24-48 hours of registering. For more information, please visit www.e-zpassny.com.

Please note that E-ZPass On-the-Go is for 2 axle, 4 tire passenger vehicles only and E-ZPass On-the-Go tags are NOT refundable through the Town of Henrietta.

E-ZPass tags can be moved between multiple vehicles as long as the vehicles are registered with the tag and all vehicles are two-axle, four tire vehicles.  You can either register online or by calling 1-800-697-1554.

Tolls NY is the official app for E-ZPass NY and Tolls by Mail. Tolls NY allows customers to easily manage their account, make payments, view transaction history, and more. Download the app today!

  • Delaware
  • Florida
  • Illinois
  • Indiana
  • Kentucky
  • Maine
  • Maryland
  • Massachusetts
  • Minnesota
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
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  • Rhode Island
  • Virginia
  • West Virginia

FACT: E-ZPass saves time, money, fuel, and emissions. E-ZPass doesn’t cost anything. There is a $10 refundable tag deposit which is waived if you replenish with a credit card or link to your checking account. You don’t have to be an everyday commuter to benefit from E-ZPass either. The $25 initial prepaid toll requirement will remain in your account until you use it. You are also saving on fuel and emissions when you are not waiting at toll booths to pay cash.

FACT: E-ZPass is NOT used to issue speeding tickets. For safety reasons, equipment monitors speed in the actual toll lane. Your E-ZPass account may be suspended if you travel too fast through the toll lane.

FACT: Strict security and privacy regulations are in place to protect your E-ZPass account information. E-ZPass takes customer privacy very seriously and does not share information with other agencies, including law enforcement, unless it is for the purpose of collecting a toll, or by subpoena.

FACT: You save every time you use E-ZPass, and there is no usage charge for your account. Whether you commute daily on the Thruway or take that annual summer trip to camp, E-ZPass offers toll discounts and the most convenient way to travel. If you don’t travel, funds in your E-ZPass Account remain in your E-ZPass Account.  

FACT: You can use your E-ZPass Tag wherever you see the signature purple E-ZPass sign. E-ZPass is accepted in 16 states, with 26 different agencies included in the E-ZPass network. From Maine to North Carolina on the East Coast and West to Ohio, Kentucky and Illinois, you can enjoy the benefits of E-ZPass.

FACT: You can have up to four E-ZPass tags on your account. E-ZPass Tags are free, and there is no tag deposit if you choose to use your credit card to automatically replenish your account.  You can either add additional tags to your account or move the Tag from vehicle to vehicle.  Be sure to list any license plates on your account that will be using the tag on a regular basis.

FACT: You have several convenient payment options with E-ZPass. The most convenient and popular way to fund an E-ZPass account is by automatic replenishment with a credit card because you will always have funds in your account for travel, but it is not required. You can choose to call in payments as needed, mail in check payments or set up a Pay Per Trip payment method, which would deduct tolls from your checking account as you travel.

FACT: E-ZPass Tags can be used in any passenger vehicle. Traveling with a friend or family member? You can use your E-ZPass tag in other vehicles. Make sure the tag is mounted on the windshield, and if the vehicle is used on a regular basis, be sure to list the license plate number in your E-ZPass account.  Just like the E-ZPass Tag, E-ZPass mounting strips are free. Request them from the Town Clerk's Office or through the E-ZPass Customer Service Center at 1-800-333-8655.

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